Responsible Play is all about being informed, having fun and knowing your limits. NZ Lotteries and our retail network support and encourage the responsible play of our lottery games. If you think you, or someone you know, may have a problem, there is help available through a range of support and counselling services.
Gambling Helpline New Zealand
The Gambling Helpline (New Zealand) is the national freephone ongoing motivational support, referral and information service for gambling problems. Our services are provided to people who are, or have been gambling, family and friends concerned about someone else's gambling and the general public interested in what impact gambling has in New Zealand.
The service is 24 hours a day, 7 days a week.
Telephone – 0800 654 655
Text - 8006
Email – info@gamblinghelpline.co.nz
Problem Gambling Foundation of New Zealand
The Problem Gambling Foundation New Zealand (PGFNZ), was established in response to the growing need for crisis intervention and treatment for those affected by problem gambling in New Zealand.
Telephone - 0800 664 262
Gambling Debt Helpline
The Gambling Helpline’s gambling debt helpline has counsellors with both financial and gambling counselling skills to provide support and practical programmes around gambling financial issues.
Telephone – 0800 654 658
Maori Gambling Helpline
A community specific helpline provided by the Gambling Helpline on the basis of Maori counselling Maori.
Telephone – 0800 654 656
Vai Lelei Pasifika Gambling Helpline
A community specific helpline provided by the Gambling Helpline on the basis of Pacific Island people’s counselling Pacific people.
Telephone – 0800 654 657
Youth Gambling Helpline
The Youth Gambling Helpline, is part of the national Gambling Helpline and has young trained counsellors on hand to provide support and information about gambling and gambling problems in New Zealand.
They believe in youth supporting youth.
Telephone – 0800 654 659
The Salvation Army Oasis Centre
The Oasis Centre provides free consultation and rehabilitation programmes for problem gamblers, partners of gamblers and affected family members.
Telephone – 09 846 0660
Gamblers Anonymous
Support groups of ex- and reforming gamblers. Contains information about Gamblers Anonymous groups and meetings in New Zealand.
Email – info@gamblersanonymous.org.nz
